Windows.exe Crashes

Windows exe quits when im in my docs. Microsoft says to uninstall resource kit.They don’t say how.Also I don’t have it installed.I have scaned comp with many programs and no virus etc. My comp is pretty full im trying to clean up. Only 8.2GB free space. I have Windows XP Media Center a couple of processors and a big headache. Can you point me in the right direction? Also DVD Burner gets errors in the beging of a burn.

Thanks for asking! (I fixed up your question by converting from CAPS.)

You said that windows.exe crashes? If you have windows.exe on your system that’s bad news. You probably have a trojan. That file is mainly spread through file-sharing networks such as limewire and bittorrent. The only thing that gets me is that you said that you’ve scanned for virus’ and nothing came up.

Here what I’d like you to try:

  • Download the free program AVG anti-virus and scan your system (now make sure you set the controls to scan your entire system and not just a quick scan.) Before you initiate the scan you’ll want to update AVG to the newest virus definitions.

Now if that does not show any trojan then you don’t have malware and it’s probably a system conflict. When you say your running docs do you mean your running Google Docs? Or are you running something like Microsoft Office or OpenOffice?

Can you write back to me? I’m going to need more information. For now though try the AVG scan and go through this system maintenace post. Follow those steps especially going into your start-up list and disabling unwanted programs. Usually that fixes system conflicts.

The Fake Geek

(P.S. Over the next coming days there will be a few changes to the site starting with mandatory email address’ so that I can contact you guys for more information on your problem as I need in this case.)

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