Anybody out there encounter MacBook cracks? I’ve seen a few myself but apparently there is a large amount of people who have complained to Apple about these cracks forming seemingly spontaneously. Apple’s response: Too bad, we’re not gonna fix it.
Until now.
Apple Insider reports:
“The Cupertino-based Mac maker is said to have issued a bulletin to its authorized service providers in March that essentially reverses its stance on replacing the bottom casing of notebooks that may be experiencing these symptoms.
In the event that providers are unable to identify signs that the user is at fault for the cracks, they’re advise to escalate the notebook for coverage by Apple, regardless of whether its 1-year limited warranty has expired.”
So if you findĀ someone with this issue send them to Apple. The only caveat to keep in mind here is the nature of the announcement: it’s internal. That means the owner of the MacBook will have to rely on the support person they’re dealing with to interpret the crack correctly and authorize a repair. But if one denies you just move on to the next guy!
Here is a pic (from Apple Insider):

Cheers.

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