Here are a serious of easy steps to take if your Toshiba laptop isn’t making any sound. Recently quite a few Toshiba owners has said they were not hearing sound.
These fixes are listed from simplest to complex.
Fix #1: Make sure your sound isn’t muted
In the lower right of your screen next to where the clock is there should be a little icon of a speaker. You might need to expand that section of icons if you have a lot.
Double-click on the sound icon and check the settings to make sure that the volume is set to the highest level and that your speakers are not muted.
And just to get the simple solutions out of the way make sure you restart your laptop as well. Sometimes a simple restart fixes a lot of issues.
Fix #2: Check to see if headphones or other speakers work
Unplug your speakers and plug in some headphones or another set of speakers. If you get sound then the problem probably lies with your original speakers and not the Toshiba laptop
Fix #3: Update your sound driver
It’s also possible that your sound driver is missing or has been damaged in some way. In order to fix both potential issues you should download the latest sound driver for your laptop.
You can find the driver for your laptop here. Simply enter your laptop’s model number (which can be found on the bottom of your laptop) and download and install the latest sound driver.
Then restart your laptop.
Fix #4: Perform A System Restore
The Windows System Restore utility can roll back your toshiba laptop to an earlier point of time to when your sound worked. If your sound problems are caused by software this has a good chance of solving them.
Instructions for performing a system restore:
Note: Make sure that you choose the instructions for a system restore and not a system reload. One will simply restore your computer’s files to an earlier point of time while keeping personal files. The other will wipe your system.