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I’ve been hearing from across the net that many HP Elite e9150t desktop computers are freezing and locking up at the slightest touch. There seems to be an entire mob of users at the following sites demanding to know why their shiny new machines are locking up and wondering when HP is going to do something about it:
http://h30434.www3.hp.com/psg/board/message?board.id=lockups&thread.id=895
So what gives HP? When are you gonna fix these issues? For some users it’s been weeks of getting the run-around from different “departments” at HP. We all understand that not everyone is having the issue (as is evident from the customer reviews found here) but it is inescapable that a large section of your customer base for this series is having the same problem.
If anyone knows what’s happening here please let us know in the comments below. If you can please run “BlueScreenView” on your computer and post the results. If anyone finds a solution please write it below.
October 6th, 2009 at 8:26 pm
HP is terrible. We’ve notified them of this issue for months now. And still NO fix! Finally I got PCMag to contact them, and a spokesperson said she was notified of the issue just this week. Yeah, right! We’ve sent hundreds of emails, calls and faxes to them over the past 3 or 4 months.
http://www.youtube.com/watch?v=f5HfRT6nzUs
October 6th, 2009 at 8:26 pm
Hello, i had a similar problem with windows 7 and i believe this relates if its running windows vista. i believe it has to do with the virtual memory setting and for some reason windows vista/7 allocates double the amount of memory to ram, witch works fine for say 128 meg or ever a gig but once you step over the 2 gig threshold you start to get lags/lockups and it only amplifies when you get say 8 gigs of ram, and windows loves to use the pagefile before the memory, so i would recommend setting one small there 4 gigs.
October 7th, 2009 at 9:38 am
All of you still having this problem? Wow.
Get a copy of PC-Check, run it on full tests (full HDD tests as well) and try to report back. I’ve found that this tool is the best out there and it could catch a hardware problem.
October 7th, 2009 at 9:38 am
Thanks for the tip!
Can anyone else confirm if this helps?
March 15th, 2010 at 2:38 am
Hi ,
certain hp system 9x series has lockup issue , if the configuration is turkey motherboard and i7 processor , you can update the bios from hp support sote if nogo that call hp they will replace the mobo
thanks