Looking for Comstar Technical Support? Perhaps because your external hard drive has bit the bullet? You can contact Comstar through the following ways:

Website: http://samtack.com/comstar/

Technical Support (Canada - English): 1-800-255-8048   stsupport@samtack.com

Technical Support (Canada - French): 1-800-541-2799   soutien@samtack.com

Technical Support (U.S.A): (626) 810-2833   jimmy_lee@samtack.com

Unfortunately their website is very sparse and it might be best to simply return to where you bought your Comstar product if you encounter any problems.